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Absolutely - the collabora office site is terrible! They seem to have some sort of cloud version too but then don’t mention the price of it at all. The whole si
by Closi 6y ago
Absolutely - the collabora office site is terrible! They seem to have some sort of cloud version too but then don’t mention the price of it at all. The whole site looks sketchy and unofficial. No support as standard, without paying thousands of pounds a year (Microsoft offers great SMB support in my experience).
Maybe they should look introspectively at why nobody wants to sign up rather than blaming the users. Users will sign up if there is enough value and it’s clearly communicated.
- dazc 6y agoSadly, for Libre Office, the value is 'free'. And, the competition in the 'free' space nowadays is pretty good enough.
- Closi 6y agoThe value could at least be support - this to me would be the minimum expectation for any type of enterprise software, but amazingly it isn't offered in any of their packages (they just state that documentation = support!). Even in smb & enterprise plans it is "pay for a bug fix if you find a bug". It is amazing to me that they expect a paying SMB user, who has discovered a bug in the code, to pay £12,000 for them to fix it! Then they wonder why nobody signs up - what a joke!