We routinely get sent to agitated individuals. Whether that's someone experiencing a mental health crisis, under the influence, or experiencing a medical issue

We routinely get sent to agitated individuals. Whether that's someone experiencing a mental health crisis, under the influence, or experiencing a medical issue (diabetics can get extremely belligerent). Deescalation and conflict resolution are absolutely thing we do, pretty much every shift. I fail to see how this is any different from the STAR program. The people involved are not actively violent, but have the potential to become violent, and the staff involved certainly have the appropriate training to deal with that and keep themselves safe (to the extent that's possible, emergency services are never going to be zero-risk).