4 ms·
> it is prudent to use the following formulas: "I understand you...", "I am not surprised that you have said this...", "I predicted your concern...", "It is goo
by versale 6y ago
> it is prudent to use the following formulas: "I understand you...", "I am not surprised that you have said this...", "I predicted your concern...", "It is good that you have mentioned this...", If I were in your place, likely I would feel the same way...", "There is much that is just in what you are saying..."
> ...
> The best way of letting him know that in fact he has asked a question is to say something like: "You have raised a very interesting question". "Your question gets right to the point." "I wasn't surprised to hear this question from you," and so on
Hm.. I hear this from my corporate superiors every now and then during All-Hands Q&A sessions. Better check their background...
EDIT: formatting
- commandlinefan 6y agoThe conspiracy theorist in me wonders if you wanted to psychologically manipulate westerners... you might try leaking a fake "psychological manipulation training manual" that causes them to cast doubt on ordinary everyday interactions.
- ericmay 6y agoYea for real. That was my exact thought too. Make the population see conspiracies everywhere and question everything. Even if they don't do it in practice (i.e. you still go to the doctor even though on Facebook you reject all the science) it'll have a wide scale detrimental effect. What a world
- LargoLasskhyfv 6y agohttps://www.rt.com https://www.rt.com a.k.a. Russia Today > RT QUESTION MORE
- bananapub 6y agoI have the exact same thought about https://en.wikipedia.org/wiki/Foundations_of_Geopolitics https://en.wikipedia.org/wiki/Foundations_of_Geopolitics - it makes way too many people go "ah yes".
- injb 6y agoLook again at the document. Notice how it looks like a scanned document from decades ago, but the lines are all dead straight? Try searching for text..it's actually a font! The apparent imperfections in the letters is fake.
- dogma1138 6y agoNo, it’s a translation of the actual manual here it is in Russian https://www.4freerussia.org/wp-content/uploads/sites/3/2018/11/original-training-manual.pdf https://www.4freerussia.org/wp-content/uploads/sites/3/2018/... Yes you can select the letters but that’s only because of the OCR that is built into your pdf reader.
- injb 6y agoI don't think it's OCR. The imperfections in each letter are identical in every single instance. It's very clear if you zoom in
- dogma1138 6y agoIt is OCR inspect the pdf yourself the defects are also not identical at all... https://imgur.com/a/QnfBRas https://imgur.com/a/QnfBRas It’s a relatively clean scan and good quality print. It can ofc be fake but you are going down some rabbit hole for the wrong reasons.
- injb 6y agoI was talking about the document that's the subject of the post.
- dogma1138 6y agoThat’s a translation of the Russian document, the KGB aren’t going to write their documents in English. It’s literally says translated by.... This is the translator https://en.m.wikipedia.org/wiki/Catherine_A._Fitzpatrick https://en.m.wikipedia.org/wiki/Catherine_A._Fitzpatrick She used to run Radio Free Europe.
- throw1234651234 6y agoThese "ordinary every day interactions" should case doubt, as they are genuinely meant for the sole purpose of psychologically manipulating you in most cases when these phrases are present.
- xtiansimon 6y agoThen it would have been written in that Boris and Natasha English.
- BOOSTERHIDROGEN 6y agosorry hijacking oot, do you still remember the course name from tu delft about business process management ? is it this https://www.edx.org/professional-certificate/delftx-business https://www.edx.org/professional-certificate/delftx-business...? thank you reply
- xtiansimon 6y agoDid you try my email? Is it not visible? Anyway. If we're talking about the same course, on Edx platform, then it was taught by prof. Alexander de Haan [1]. There was a book associated with the class, and I was able to find a OCW link at TUDelft website [2]. Unfortunately, the other links on the page are 404. I've copied the book info here: Solving Complex Problems: Professional Group Decision-Making Support in Highly Complex Situations; A. de Haan & P. de Heer; Eleven International Publishing 2012, ISBN: 978-9490947712 I was really into MOOCs at that time and I made a project page, http://scp.naiveso.com/ http://scp.naiveso.com/ It's a crap little WordPress site, but you might recognize the projects if you also took the course. There was another called Business Process Management by the Hasso Plattner Institute on the OpenHPI site. (I started on those lessons and did one, but I also started a new job at that time so I didn't finish the course. Links here http://bpm.naiveso.com/ http://bpm.naiveso.com/ ) [1]: https://www.edx.org/bio/alexander-de-haan https://www.edx.org/bio/alexander-de-haan [2]: https://ocw.tudelft.nl/course-readings/readings-solving-complex-problems/ https://ocw.tudelft.nl/course-readings/readings-solving-comp...
- BOOSTERHIDROGEN 6y agothank you very much Sir for the information, I usually see the profile but I don't see anything.
- IngvarLynn 6y agoThis particular document is nothing more but a bunch of a truthful trivialities. I don't see how it can help to manipulate anyone. You should try to feed your inner conspiracy theorist with documents such as Bezmenov interview http://uselessdissident.blogspot.com/2008/11/interview-with-yuri-bezmenov.html http://uselessdissident.blogspot.com/2008/11/interview-with-... (also it's all over youtube). You might want to skip straight to the second part as the first one is merely establishes background on what was the ussr/kgb back then. This ancient (1984) interview might ring you a tzar-bell drawing parallels to the current times.
- praptak 6y agoThe strategies described in the CIA field sabotage manual read almost like a detailed description of the corporate culture.
- tyingq 6y agoMost of the common business training courses have some section on handling objections, and appear to also be psychology based. Dale Carnegie material, for example. Here's their "Overcoming Objections" slides: https://02f0a56ef46d93f03c90-22ac5f107621879d5667e0d7ed595bdb.ssl.cf2.rackcdn.com/sites/10980/uploads/16940/OvercomingObjections20170516-25544-xqnui8.pdf https://02f0a56ef46d93f03c90-22ac5f107621879d5667e0d7ed595bd...