And just to clarify for the non-Germans: this is a nationwide number which connects you to your local service, much like 112/911 does. In big cities it general

And just to clarify for the non-Germans: this is a nationwide number which connects you to your local service, much like 112/911 does. In big cities it generally goes to a call centre staffed by nurses or EMTs, who will do basic triage over the phone and can dispatch an ambulance or on-call family doctor to your home if necessary. Or they may just tell you to take some paracetamol and go to your regular doctor during their opening hours. In smaller towns it may go to a local doctor/nurse/pharmacist who is rostered to take the calls.