What makes me laugh about this is that the Amazon customer experience is degrading in so many other, more important (to me) ways. * Reviews are no longer trust

What makes me laugh about this is that the Amazon customer experience is degrading in so many other, more important (to me) ways. * Reviews are no longer trustworthy - subject to spam, altered product listings, and "discounts" (read bribes) paid to purchasers for positive reviews. * Counterfeits are still rampant. * Products regularly arrive damaged because they're not packaged well (usually tossed in an envelope). * Amazon Prime cancellation process is becoming Kafkaesque. Given the above, even if Amazon could do 1-hour delivery, I don't want to buy anything from them. Maybe they should focus more on some of these other problems instead of running their warehouse staff into the ground.