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> customer service, return policies, payment methods, and the entire process of buying stuff is leaps and bounds above somewhere like the European Union. Nonse
by kwhitefoot 6y ago
> customer service, return policies, payment methods, and the entire process of buying stuff is leaps and bounds above somewhere like the European Union.
Nonsense. Buying stuff is just as easy here as in the US and my experience of return policies is that they are more generous here. Plus you have a much longer legally enforced warranties. What payment methods do you have in the US that we don't? Apart from cheques that is.
- dingaling 6y agoI'm constantly amazed how photographer colleagues in the USA order three lenses at the same time, evaluate them for copy variation and send two of them back. That's simply not possible in the UK for example.
- kwhitefoot 6y agoI'm not a photographer so please excuse what is probably a naïve question: why would the lenses vary so much? Does it mean that photographers in the UK have only a one in three chance of getting a good lens each time they buy? If the quality is so variable wouldn't this generate a bad reputation and thus reduce the sales of the brands that were poor and increase the sales of those that were better?
- tomduncalf 6y ago> That's simply not possible in the UK for example. I’m pretty sure it is? Online sales have a mandatory 14 day return policy, unless there’s some exception that prevents doing the specific thing you describe