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Where are you getting this great customer service? I'd like to get in on some of that.
by pklausler 6y ago
Where are you getting this great customer service? I'd like to get in on some of that.
- ceilingcorner 6y agoAmerican customer service is leaps and bounds above anything you get in Europe. And I don't mean restaurant service. Europe as a whole is much more worker-first than customer-first.
- danaris 6y agoI guess one might have to do some definition of terms here. Is "customer service" where a customer gets to call/walk in and talk to a human who genuinely tries to help them solve their problems, or where a customer gets to call/walk in and treat someone like absolute shit in order to feel better about their problems? 'Cause "customer service" in the US is all too often used to mean the latter.
- asiando 6y agoService itself is pretty good compared to the EU. Consumer protection for goods however isn’t. Most products in the EU must come with a 2-year consumer warranty for example.