there are changes in dealing with "paper". for instance, if a lawyer has to sign a doc then pdf it and send it, the law firm is going to bill the time that the

there are changes in dealing with "paper". for instance, if a lawyer has to sign a doc then pdf it and send it, the law firm is going to bill the time that the paralegal took to print, scan, and email that document. this stuff takes longer than you might expect. that said, the cost of the paralegal isn't the big one among lawyers' fees. fred is just talking generally about a "paperless" process -- a frictionless one that will necessarily have to happen digitally.