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Others have already said that this boils down to a mix of precarious living not existing to this degree in other countries, and cultural norms. To illustrate wi
by bildung 6y ago
Others have already said that this boils down to a mix of precarious living not existing to this degree in other countries, and cultural norms. To illustrate with a counterexample: I think I know what you have in mind as good service, but to me (who found the service culture in Denmark really great) this comes across as stalking/ not respecting the customer's privacy/ badly roleplayed friendliness/ thinly veiled upselling attempts. I can't stand it to a degree that I've actually stopped going to a local restaurant because they tried to enforce this service attitude with their employees.
There's this anecdote of Walmart opening a store in Germany and people were horrified by the greeter an the entrance, to a degree that many reported them to the store because they thought he/she was some random weirdo from the street, not an employee of the store. Ditto for baggers, the very idea was appalling for the locals, and Walmarts expansion ultimately failed because of these US service culture imports.
This boils down to the cultural norm: If the behaviour is endemic in the local culture, it comes across as natural. If not, it comes across as fake friendliness in one direction and baseless rudeness in the other.