I don't deny that Amazon are capable of good customer service. But the site is full of fake products and fake reviews. Returning a product is a breeze but I'd r

I don't deny that Amazon are capable of good customer service. But the site is full of fake products and fake reviews. Returning a product is a breeze but I'd really rather not have to be returning them in the first place. And Amazon knows about the problems. A few times I've reported receiving an offer for a gift voucher in return for a positive review of an item I bought and they've taken zero action on it.