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I'm firmly behind the lean approach (though I don't think this article says anything new). However, I do often wonder how customers really feel when they hit a
by jlees 15y ago
I'm firmly behind the lean approach (though I don't think this article says anything new). However, I do often wonder how customers really feel when they hit a "Sign Up" link and are taken to an inexpertly crafted Wufoo form designed to harvest their address.
Dropbox got it right, but I've seen several examples where I think "I hope this scales, 'cos those first 50 visitors know they've been tricked and ain't coming back".
- nostrademons 15y agoRescueTime did that, and I thought "Hey, this is pretty cool, I'll put in my email address and they can get back to me when they have it working."
- jlees 15y agoYeah -- I think this shines when you're solving a problem that's so important, and unaddressed, that people are all over it when all you have is an email form.