This is accurate, and my comment criticizing the ESD is generally irrelevant to the topic at hand. However, I'm not retracting it, because it's also accurate, a

This is accurate, and my comment criticizing the ESD is generally irrelevant to the topic at hand. However, I'm not retracting it, because it's also accurate, and not being at fault for this one doesn't excuse the absolute shambles they've been in for the past year.