4 ms·

It is not for a few minutes but it had been nearly an hour. Seriously considering to switch to another provider. Damn!!

ternaryoperator 6y ago
If an hour's downtime would make you 'seriously consider' switching, I doubt you will find any service that meets your requirements. You're asking for 99.96% uptime. I don't think any email provider will guarantee you that.
- wwn_se 6y ago
  Well gmail has 99.987% currently but only 99.9% is promised according to SLA. https://support.google.com/googlecloud/answer/6056635?hl=en#zippy=%2Chow-reliable-are-g-suite-and-google-cloud-platform https://support.google.com/googlecloud/answer/6056635?hl=en#...
  - another-dave 6y ago
    And Protonmail offer 99.95% according to theirs (as of 2018, latest info I could find) — https://protonmail.com/blog/protonmail-reliability-sla/ https://protonmail.com/blog/protonmail-reliability-sla/
    - pmlnr 6y ago
      99.95% is a high standard already: 365x0.0005x24 is 4.38 hours outage for a year. In our current world, 4.38 hours is certainly not enough time to, say, rebuild a DB from backup, if needed.
      - throwaway81523 6y ago
        Yes, you fail over to a hot mirror, or if you really have to rebuild because something went nuts, do it from a recent snapshot.
      - another-dave 6y ago
        Yeah, especially when they're saying it's calculated on a calendar month, so you can't even "draw down" on previous months with 100% uptime if you have a serious outage.
        cf_ 6y ago
        Yes, but I assume the rationale here is that they will only have to refund that month and can reset the clock for the next month. So if they have serious downtime it won't cost them for the full year - just for that one month.
- interfixus 6y ago
  Noone can gurantee any specific uptime. Any projection for the future, however qualified and propable, is still only a projection. GMail could go down tomorrow, for 24 hours or forever. (Not, of course, that such optimism is in way warranted).
  - pmlnr 6y ago
    Whoever downvoted the comment above start your own server, and we'll talk a decade later. The comment is correct; nobody can guarantee uptime. The can promise, there can be agreements, insurance, etc, but guaranteeing is basically impossible. Even if someone were to use a real mainframe cluster across the globe one still connects to them via international ISPs and those routes can go down as well.
gspr 6y ago
While I agree with the sibling that an hour's downtime isn't much, and that you can't expect much better performance than that, I'd like to give a shoutout to mailbox.org. I originally chose them over Proton when degooglifying my life because of Proton's absolutely batshit crazy idea not to offer IMAP access. I've been very very happy with mailbox for years. Their web interface is ugly, but like I said… IMAP.
- imperial_march 6y ago
  Proton mail bridge allows IMAP access. It comes with pro subscription.
  - gspr 6y ago
    It's still a completely pointless cludge, and another thing that can break. For no reason. No reason at all! I really wanna like and use Proton. I think some of the people behind it are great. I wanna support Swiss companies (I miss the place dearly). I don't mind that it's a bit more expensive than many competitors. BUT I WANT IMAP ACCESS without some crazy converter stuck in between me and my email.
    - undertheradar_n 6y ago
      Encrypted emails are not compatible with IMAP. So they need the crazy converter to make it work.
      - gspr 6y ago
        1) That's patently not true. It's their special flavor of encrypted email that's not compatible with IMAP. 2) I value IMAP far far far more than I value their special flavor of encrypted email. If they'd let me turn the latter off in exchange for IMAP without the crazy converter, I'd have chosen Proton when I was cutting Google out of emails.
- sandgiant 6y ago
  ProtonMail does client side encryption/decryption so there is no way to offer vanilla IMAP endpoints without some sort of client side decryption. This is what ProtonMail Bridge does. Although I'd admit it's not always the most stable experience, depending on your mail client.

If an hour's downtime would make you 'seriously consider' switching, I doubt you will find any service that meets your requirements. You're asking for 99.96% uptime. I don't think any email provider will guarantee you that.

wwn_se 6y ago
Well gmail has 99.987% currently but only 99.9% is promised according to SLA. https://support.google.com/googlecloud/answer/6056635?hl=en#zippy=%2Chow-reliable-are-g-suite-and-google-cloud-platform https://support.google.com/googlecloud/answer/6056635?hl=en#...
- another-dave 6y ago
  And Protonmail offer 99.95% according to theirs (as of 2018, latest info I could find) — https://protonmail.com/blog/protonmail-reliability-sla/ https://protonmail.com/blog/protonmail-reliability-sla/
  - pmlnr 6y ago
    99.95% is a high standard already: 365x0.0005x24 is 4.38 hours outage for a year. In our current world, 4.38 hours is certainly not enough time to, say, rebuild a DB from backup, if needed.
    - throwaway81523 6y ago
      Yes, you fail over to a hot mirror, or if you really have to rebuild because something went nuts, do it from a recent snapshot.
    - another-dave 6y ago
      Yeah, especially when they're saying it's calculated on a calendar month, so you can't even "draw down" on previous months with 100% uptime if you have a serious outage.
      - cf_ 6y ago
        Yes, but I assume the rationale here is that they will only have to refund that month and can reset the clock for the next month. So if they have serious downtime it won't cost them for the full year - just for that one month.
interfixus 6y ago
Noone can gurantee any specific uptime. Any projection for the future, however qualified and propable, is still only a projection. GMail could go down tomorrow, for 24 hours or forever. (Not, of course, that such optimism is in way warranted).
- pmlnr 6y ago
  Whoever downvoted the comment above start your own server, and we'll talk a decade later. The comment is correct; nobody can guarantee uptime. The can promise, there can be agreements, insurance, etc, but guaranteeing is basically impossible. Even if someone were to use a real mainframe cluster across the globe one still connects to them via international ISPs and those routes can go down as well.

gspr 6y ago

While I agree with the sibling that an hour's downtime isn't much, and that you can't expect much better performance than that, I'd like to give a shoutout to mailbox.org. I originally chose them over Proton when degooglifying my life because of Proton's absolutely batshit crazy idea not to offer IMAP access. I've been very very happy with mailbox for years. Their web interface is ugly, but like I said… IMAP.

imperial_march 6y ago
Proton mail bridge allows IMAP access. It comes with pro subscription.
- gspr 6y ago
  It's still a completely pointless cludge, and another thing that can break. For no reason. No reason at all! I really wanna like and use Proton. I think some of the people behind it are great. I wanna support Swiss companies (I miss the place dearly). I don't mind that it's a bit more expensive than many competitors. BUT I WANT IMAP ACCESS without some crazy converter stuck in between me and my email.
  - undertheradar_n 6y ago
    Encrypted emails are not compatible with IMAP. So they need the crazy converter to make it work.
    - gspr 6y ago
      1) That's patently not true. It's their special flavor of encrypted email that's not compatible with IMAP. 2) I value IMAP far far far more than I value their special flavor of encrypted email. If they'd let me turn the latter off in exchange for IMAP without the crazy converter, I'd have chosen Proton when I was cutting Google out of emails.
sandgiant 6y ago
ProtonMail does client side encryption/decryption so there is no way to offer vanilla IMAP endpoints without some sort of client side decryption. This is what ProtonMail Bridge does. Although I'd admit it's not always the most stable experience, depending on your mail client.