[Am author] I took care not to ever describe the characteristics of users when describing domestication; "user domestication" refers to treatment of users, not

[Am author] I took care not to ever describe the characteristics of users when describing domestication; "user domestication" refers to treatment of users, not characteristics of users themselves. Domestication is an act or process before it is a characteristic. Part of the point of the article was to argue that users shouldn't be treated as livestock by companies; they should be served by vendors rather than be in service of vendors. I wanted people to think it's bad to treat normal users as lesser beings to be exploited. In other words: you're right. My article agrees with you. If you think the message wasn't communicated clearly enough, I'm open to suggestions on how I could clarify this.