yeah, I realized I maybe misread your statement, so that's why I edited it. >I wonder if a solution is to let them add their feature to your software (like bro

yeah, I realized I maybe misread your statement, so that's why I edited it. >I wonder if a solution is to let them add their feature to your software (like browser addons)? In fact we have a powershell integration and RESTAPI they can develop on. But the simple fact is that a lot of these users don't want it, they want it baked into the product core functionality since we don't personally support such custom projects. We offer that we will validate that all the endpoints work correctly, but that's it, and for medium larger businesses, this typically is a "no go". It's either baked in feature, or it's not a feature. Even for the smaller "power users", most of the time they don't want to take the time to develop the functionality themselves (which I get, it's time consuming to develop). But the option is there, just not utilized.