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Deloitte is using salesforce for the underlying technology of the system. So almost all of this work is configuration and maybe some customization. We worked wi
by jnathsf 6y ago
Deloitte is using salesforce for the underlying technology of the system. So almost all of this work is configuration and maybe some customization. We worked with another state that almost selected Deloitte but they bombed the no cost bake off and ultimately chose another vendor which completed 80% of the work during the bake off. This approach lowers risk dramatically and you’re able to set an aggressive and a more accurate launch date.
I hope we see more govts adopting bake-offs for buying IT.
- tootie 6y agoThey probably got sold on it being "off the shelf" and just a matter of customization and not coding. But the minute they run into edge cases (of which there are likely hundreds given the nature of the product) they just end up stuck.
- ianhawes 6y ago"COTS software" (commercial off-the-shelf) is the biggest meme in government contracting. I recall reading a 300+ page PDF RFP for a DMV information management system. The state wanted to convert their legacy VB5(!) system to a modern solution and preferred a COTS solution. I am fairly certain there are no COTS software solutions for a statewide DMV that also meets the legislative requirements of the state.
- jbm 6y agoOne of the vendors I had the "pleasure" of working for re-implemented Salesforces' approval system in APEX due to an obscenely minor requirement that should have been pushed back on. It's completely believable that Deloitte might have built a handful of boondoggles like that and dressed it up as a "Salesforce" project.