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AAA just wants to sell insurance and trips. They'll do whatever the insurance industry wants. I remember when AAA offered a host of services. I could call them
by Jkvngt 6y ago
AAA just wants to sell insurance and trips. They'll do whatever the insurance industry wants.
I remember when AAA offered a host of services. I could call them and they would call hotels on my behalf to inquire if there were pet-free rooms, for example. They're a skeleton shell of their former self, it's a real shame.
- sesuximo 6y agoMaybe I’m being naive, but I think it’s good that more entities are “demanding answers” and making changes rather than calling crashes “accidents.”
- Jkvngt 6y agoCalling a collision or allision an "accident" is what you do because otherwise you could be admitting fault. And top-down language policing like this isn't an actual change unless people catch on. Often it takes an enormous, top-down shaming and ostracism campaign to affect a long lasting change in usage like this. Will it stick?
- chrisseaton 6y ago> Calling a collision or allision an "accident" is what you do because otherwise you could be admitting fault. I think you’ve got it backwards. The point is don’t call it an accident, because that implies no fault, and instead call it an incident or collision or similar that implies nothing.
- Jkvngt 6y agoNope, I’ve got it forwards. I carry a little card with me that says “always do the opposite of what industry groups and bodies tell you to do” and this attitude works out great for me, most of the time. I’ll just keep doing what I’m doing, it will be interesting to see if the insurers and their mouthpieces and friends can bully the public into complying.
- chrisseaton 6y agoBut I mean it doesn't even achieve what you say you want to achieve... think about it: You call it an accident up front, and then you try to get damages from for example the car manufacturer because you find out the car was faulty... no wait a minute you can't do that because you already declared you think it was an 'accident'.
- mint2 6y agoThey are a skeleton because they were not a tech culture and so totally missed the online travel boat. And online maps boat. And online review boat. Most people book their hotels and flights online, and not by calling an agent. No one needs a trip tic, they have google maps and a host of other on demand guides in their pockets. There’s no way Aaa could provide it’s old services in a cost effective way when there would be so little demand.
- smt88 6y agoPartner in auto-insurance startup here: Nothing you've said is correct. The insurance industry doesn't determine fault based on minute linguistic decisions like this. This change is mostly driven by public health and govt orgs.
- Jkvngt 6y agoAnything you say could imply fault, sadly. It's a lawyer's call after all.
- smt88 6y agoNo it can't, and no it isn't. Lawyers rarely get involved. In the US, the claims adjuster determines who is at fault. The police report is weighted more heavily than anything either party says, as is physicak evidence of the collision. If there's a disagreement, most insurers will go through a special arbitration process. Whether one of thr parties says "accident" or "collision" is not one of the factora considered.
- Jkvngt 6y agoLawyers often get involved, and it’s better to be cautious. I’ll be leaving the insurance industry (which is NOT your friend even if you are a client) advice aside here. Accident it is. I won’t be language policed by an insurance industry mouthpiece like AAA, that’s for sure.
- smt88 6y agoI don't understand why you're acting 100% confident about this industry. Have you worked in it? What are your sources for any of your claims?
- bigwavedave 6y ago> Lawyers often get involved. They do? Whose? And when? I'll confess I have very little experience in this area. I'd imagine that only happens when the people involved in the accident want to go after an insurance company for denying a claim or not paying the full agreed upon amount. In fact the only time I've ever heard of it in my life was when my ex sued the insurance company for trying to get away with covering less than 10% of her medical bills following an accident that had totaled both cars and left the at-fault driver dead. I don't think lawyers are common in most trivial accidents- I don't know how accurate it is to say that lawyers often get involved.