If you're doing what I think you are, this is not possible except in the month that your yearly contract renews. I went through the same thing. You've most lik

If you're doing what I think you are, this is not possible except in the month that your yearly contract renews. I went through the same thing. You've most likely got yearly licences that you pay off monthly, which means you can only modify on a yearly basis, so they don't let you modify most of the year.