4 ms·

I am cautiously optimistic that this issue (which seems to have drawn “outrage” from both sides of the political spectrum) will spur some change with respect to

I am cautiously optimistic that this issue (which seems to have drawn “outrage” from both sides of the political spectrum) will spur some change with respect to contracts of adhesion that force arbitration and prohibit class action suits. It’s nearly impossible to hold a corporation accountable for wide-spread anticonsumer behavior in any meaningful way so long as they can tuck those two paragraphs into a massive contract most people don’t read and even fewer will understand.

caseysoftware 6y ago
On the arbitration front, check out the situation with IndieGoGo and now Patreon. A large number of people acting in concert can fight back against them without going to a class action lawsuit (which are banned anyway). A few years back, the MO for companies was to require arbitration, not participate, and then let it linger forever. California changed the law recently (2019?) where if the company doesn't respond, they "lose" according to JAMS rules. * I participated in the IndieGoGo arbitration process. Our fee was $250 while theirs was uncapped with most (public) estimates being in the $10-12k range. With a few hundred people, it starts turning into real money for them.
- andrewflnr 6y ago
  > where if the company doesn't respond, they "lose" Ah, that sounds like something that should go nation-wide.
  - pixl97 6y ago
    Ha, I was wondering why there was so much California hate from businesses. This explains some of it.
    - andrewflnr 6y ago
      IME it's more stuff like the $800/yr franchise tax.