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Sadly for me a lot of the apps I've made I'm pretty happy with are filled with reviews that basically say "Sally in customer service was mean, 1 star".
by aplummer 6y ago
Sadly for me a lot of the apps I've made I'm pretty happy with are filled with reviews that basically say "Sally in customer service was mean, 1 star".
- jimmydorry 6y agoThat is part of the customer experience. If Google / Apple really wanted to, they could give more than one dimenion to score on. For example, a five star rating for app quality, fun, and customer service. That they don't shouldn't preclude customers from rating the entire experience.
- aplummer 6y agoYeap I think that is the feature I would like. I still think it’s fine they rate the whole thing by the way, just sad for me!