4 ms·
I think the review is meant to reflect the entire product, not just the app. That includes robinhood's service, they're not separate. And robinhood passed a lot
by bazooka_penguin 6y ago
I think the review is meant to reflect the entire product, not just the app. That includes robinhood's service, they're not separate. And robinhood passed a lot of people off by restricting the buying of certain stock. The backlash is warranted
- aplummer 6y agoSadly for me a lot of the apps I've made I'm pretty happy with are filled with reviews that basically say "Sally in customer service was mean, 1 star".
- jimmydorry 6y agoThat is part of the customer experience. If Google / Apple really wanted to, they could give more than one dimenion to score on. For example, a five star rating for app quality, fun, and customer service. That they don't shouldn't preclude customers from rating the entire experience.
- aplummer 6y agoYeap I think that is the feature I would like. I still think it’s fine they rate the whole thing by the way, just sad for me!