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How though? The website behaved the same way. By that logic it would be impossible to review the website? And it's not like it's hard to imagine an app with a w
by dataflow 6y ago
How though? The website behaved the same way. By that logic it would be impossible to review the website? And it's not like it's hard to imagine an app with a worse interface in front of the same service. A worse app for the service should receive a lower rating, right?
- epistasis 6y agoYou can't use the app for anything except this one service. If you're not reviewing the service itself at the same time, what's the point of reviewing the app?
- dataflow 6y agoYou're reviewing how good of a UX the app has for the underlying service, as I see it. Because it's very easy to imagine a great stock broker with an awful UX. By your logic all variations of Facebook Messenger (like Lite, etc.) should receive the same rating? Surely that doesn't make sense?
- matz1 6y agoDoesn't make sense to review only UX part of the app or any other part of the app. For me the review should include the whole experience the app gives. Yes I would expect Facebook Messenger app review to include the facebook messenger service experience.
- dataflow 6y agoWould you say the same thing if it was a 3rd party developer writing the app? Someone like yourself who's just trying to put a better app in front of Robinhood? Would they deserve blame for this too?
- matz1 6y agoYes of course. >Someone like yourself who's just trying to put a better app in front of Robinhood? Yes I would expect some user to complaint, the service is part of the app experience.
- dataflow 6y agoThat seems so unreasonable to me. What could that person's app have possibly done better to receive a better rating?! Do you blame people who are doing the best any human can do in their position when they have absolutely no control over anything?
- matz1 6y agoFor me its not unreasonable. >What could that person's app have possibly done better to receive a better rating?! You can try find workaround, change to alternative service, build your own service (I'm not implying that its easy), or just simply accept that. Yes there will always be something you can't control but doesn't mean its an excuse to get away.
- dataflow 6y agoThat's so terrible. But thanks for sharing. I guess now I see how we end up driving good people out of positions of power and leave worse ones to fill their vacuums.
- matz1 6y agoSo you want the app has good rating even though the underlying service is bad that cause the whole experience to be bad ? Thats so terrible.
- brigandish 6y ago> Do you blame people who are doing the best any human can do in their position when they have absolutely no control over anything? If someone advertises a service but cannot provide that service due to ineptitude, mendacity, or bad luck, then they will be almost certainly be judged on that regardless of their efforts. Their efforts may or may not be taken in to account but this is not school, we are adults, and as such we are all judged based on performance before all other considerations. For those who wish it to be otherwise then that's fine, just don't charge.