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Indeed. And they should listen to the actual users and product managers as well (assuming product managers know the use cases very well). Instead, so many UX de
by myth2018 6y ago
Indeed. And they should listen to the actual users and product managers as well (assuming product managers know the use cases very well). Instead, so many UX designers behave like "they knew better".
That perfectly describes what happened to the software provided by my stock broker. They changed the interface so that tools stay on fixed positions, with fixed sizes.
Now the interface looks nice but it also makes some sorts of operations simply impossible.
They completely fail to realize that the "mess" of the old platform was actually obeying to customers ongoing needs for monitoring a specific set of assets, and we didn't f.. care about how the interface looked like, we just cared about numbers and that was all.
It's so depressing how fast even conservative sectors like finance are forgetting some decades-old stuff which could just be taken for granted until some years ago.
- valand 6y agoThen, the said UX designer is not a true UX designer. User experience involves stuffs other than visual appearances. They must also take care of interaction, information architecture, usability. Decreased usability is a symptom of failure of misdesign.
- emilsedgh 6y agoI'm pretty much sure a good chunk of people being hired as UX designers are clueless about this whole topic, which to me, is the most important one.
- valand 6y agoPeople learn about these topics at different period of their life. The most important thing, to me at least, is to work with people open to learning and exploring something new. People who, when realizing they lack of a certain competence, goes curious about the topic rather than denying it. A good UX designer might not know these topics before they are hired, but they will be happy to explore when they heard of the terms.