3 ms·

I agree with your conclusion that it’s more likely lack of competence. I appreciate the article ending with the impossible NY website for COVID-19 vaccine regi

I agree with your conclusion that it’s more likely lack of competence. I appreciate the article ending with the impossible NY website for COVID-19 vaccine registration. The situation is the same in Maryland, except that one must register for three so as to be on a waiting list with the county health department and the private pharmacy and the local hospital (as there is no telling which might get supply first). Not to mention the larger problem: the target group is people age 75 and up! No one seems to have thought that maybe an optional system of registration by phone, or through a call center representative authorized by the caller to register them on their behalf, is plausible. Somehow, three bad websites is considered fine. And one can’t blame this on ‘government’- the private pharmacies are as bad. So is it incompetence, laziness, or sheer lack of concern whether the most vulnerable elderly get vaccinated? Incompetence might be the most comforting interpretation.

mns 6y ago
This is happening everywhere. It took me around 2 hours to sign up my parents for the vaccine (in an EU country) on a website that was impossible to figure out. Add details here, then you have a list of details, but those are not the actual people that you can sign up, then you need to go somewhere else to actually be able to schedule someone. It's as if they made the scheduling website so complicated that only the people that really want the vaccine will spend 1+ hour to try and register. For a 65+ person, it is almost impossible to navigate through that. And for the icing on the cake, it's all a react SPA that they build in a hurry, probably, that when you got a server error back for one of the requests, the whole multi-step process crashed and you had to start over. After all the frustration I ended up completing the process with Postman.

mns 6y ago

This is happening everywhere. It took me around 2 hours to sign up my parents for the vaccine (in an EU country) on a website that was impossible to figure out. Add details here, then you have a list of details, but those are not the actual people that you can sign up, then you need to go somewhere else to actually be able to schedule someone. It's as if they made the scheduling website so complicated that only the people that really want the vaccine will spend 1+ hour to try and register. For a 65+ person, it is almost impossible to navigate through that. And for the icing on the cake, it's all a react SPA that they build in a hurry, probably, that when you got a server error back for one of the requests, the whole multi-step process crashed and you had to start over. After all the frustration I ended up completing the process with Postman.