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I noticed a change--philosophically and in perspective--when 'usability' was slowly replaced by 'user experience'. With the advent of the Web, this idea of 'th

I noticed a change--philosophically and in perspective--when 'usability' was slowly replaced by 'user experience'. With the advent of the Web, this idea of 'the experience' has mostly supplanted much of the research and test-driven usability I participated in.

RickS 6y ago
Agreed. Much as there's a difference between "free as in speech and free as in beer" there's a distinction between "usable like hammer and usable like cocaine". For as long as engagement is allowed to pay better than utility, thats what's on the menu.