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> 4. What do they already know? Yeah, I've found that this is what's most commonly overlooked when communicated with people at work. They either spend too much
by wtetzner 6y ago
> 4. What do they already know?
Yeah, I've found that this is what's most commonly overlooked when communicated with people at work. They either spend too much time explaining things you already know, or assume context you don't have.
- layer8 6y agoIt’s not always easy though to get a good idea of where people currently are on a potentially decades-long multidimensional learning curve. You need a back-and-forth dialog to home in on the right level.
- wtetzner 6y agoIt may not be easy, but I think it's the area that needs the most focus, at least at my company.
- Ma8ee 6y agoI very much prefer when they explain too much than too little. Yeah, it might be boring to listen to or you might have to skim a big part of the text, but that is much better than being lost.
- wtetzner 6y agoIn text I don't mind so much, but in meetings it can waste a lot of time.
- corytheboyd 6y agoI can’t agree enough on this point. It wastes so much time to overexplain things every time they come up. It doesn’t matter as much until it’s senior people communicating with one other, at which point you can save countless minutes/hours by just trusting each other to be competent on the subject. This is why you should just ask questions when you don’t understand what someone is talking about— let them give you the quick version assuming equal competence, but ask when you DO need clarification. It not only saves time, but builds trust. Sorry this turned out being less about writing and more about communication in the workplace.