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Much like Facebook, RH’s users are not its customers. RH’s actual customers are no doubt thrilled with what the company has done.

• Sebb767 6y ago
  And, much like Facebook, if you fail to deliver the product (customer data or customer trades) to your actual customer, you're still done. Their customers are surely thrilled by this Harakiri-maneuver.
• hn_asker 6y ago
  You mean their investors?