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Last month I began contacting them because of an error my bank made, which caused RH to lock my account for one month. RH kept demanding I "explain what happene
by artificialLimbs 6y ago
Last month I began contacting them because of an error my bank made, which caused RH to lock my account for one month. RH kept demanding I "explain what happened" and wouldn't unlock my account for moving my money out. Exchanged about 3 emails with revolving support staff, all obviously canned responses, each taking about 2 (BUSINESS) days to get a reply.
Got fed up with this and told them I was going to small claims (fortunately it was less than $2,500) if they didn't get me my money by next day's end. Exchanged 3 or 4 more emails which *miraculously began flowing in about an hour apart and I was 'allowed' to withdraw my $.
Left Robinhood early this month after that. Fuck Robinhood.