I didn’t think you need to worry too much about them. The prices they offer to the seller are absurdly low - plenty of people will sell independently instead. I

I didn’t think you need to worry too much about them. The prices they offer to the seller are absurdly low - plenty of people will sell independently instead. In my case they offered 35% less than I got selling the car myself. There was no way I could accept their offer, even though I was in a hurry to sell.