3 ms·

We have an entire team of people responding on social and I wanted them to be the DRI https://about.gitlab.com/handbook/people-group/directly-responsible-indivi

by sytse 6y ago

We have an entire team of people responding on social and I wanted them to be the DRI https://about.gitlab.com/handbook/people-group/directly-responsible-individuals/ https://about.gitlab.com/handbook/people-group/directly-resp... I think the blog post with me as the author https://about.gitlab.com/blog/2021/01/26/new-gitlab-product-subscription-model/ https://about.gitlab.com/blog/2021/01/26/new-gitlab-product-... and the FAQ https://about.gitlab.com/pricing/faq-new-product-subscription-tiers/ https://about.gitlab.com/pricing/faq-new-product-subscriptio... answer most questions. But happy to answer any other questions.

the-dude 6y ago
That was not the point. I was commenting on my perception of your different level of engagement. And a quick search with algolia justifies that : there are very little Gitlab threads where you have been absent.
- sytse 6y ago
  That is true, and I was reading a lot yesterday. Because of the expected volume we had a different process for responding on social yesterday and I wasn't part of that group.
  - korpheo 6y ago
    I do love the product you guys make. And that's why I am so damn disappointed with this decision. Can you please give me just a single good reason to convince my management why we are now going to spend MORE in this tool than for the full 365 package?
    - derfabianpeter 6y ago
      Can you give management a single good reason to waste hours of time migrating away from a working product because you’re disappointed? If 240 additional bucks a year for a product that continuously moved features from higher to lower tiers for years now is too much for you then maybe you should adjust your expectations towards Enterprise software in general.
      - jtwaleson 6y ago
        Gitlab is a very broad product and not just limited to Enterprise users. Some of us are in startups and others are introducing Gitlab in their companies from the bottom up. For these groups the new pricing is a big setback.
      - marcinzm 6y ago
        >Can you give management a single good reason to waste hours of time migrating away from a working product because you’re disappointed? For a 1000 person org the reason is $240k/year. Can pay for a decent number hours of migration especially over an expected 10 year contract duration. And if you happen to need the top tier features than that'd be $1.2million/year in savings.
MikusR 6y ago
Those not-listening spambots in the other thread were actual people?
- the-dude 6y ago
  This thread was not engaged with at all and quickly marked as a dupe, although technically it is not if I am not mistaken. Buried if you will. As if they knew.

by sytse 6y ago

the-dude 6y ago

That was not the point. I was commenting on my perception of your different level of engagement. And a quick search with algolia justifies that : there are very little Gitlab threads where you have been absent.

sytse 6y ago
That is true, and I was reading a lot yesterday. Because of the expected volume we had a different process for responding on social yesterday and I wasn't part of that group.
- korpheo 6y ago
  I do love the product you guys make. And that's why I am so damn disappointed with this decision. Can you please give me just a single good reason to convince my management why we are now going to spend MORE in this tool than for the full 365 package?
  - derfabianpeter 6y ago
    Can you give management a single good reason to waste hours of time migrating away from a working product because you’re disappointed? If 240 additional bucks a year for a product that continuously moved features from higher to lower tiers for years now is too much for you then maybe you should adjust your expectations towards Enterprise software in general.
    - jtwaleson 6y ago
      Gitlab is a very broad product and not just limited to Enterprise users. Some of us are in startups and others are introducing Gitlab in their companies from the bottom up. For these groups the new pricing is a big setback.
    - marcinzm 6y ago
      >Can you give management a single good reason to waste hours of time migrating away from a working product because you’re disappointed? For a 1000 person org the reason is $240k/year. Can pay for a decent number hours of migration especially over an expected 10 year contract duration. And if you happen to need the top tier features than that'd be $1.2million/year in savings.

MikusR 6y ago

Those not-listening spambots in the other thread were actual people?

the-dude 6y ago
This thread was not engaged with at all and quickly marked as a dupe, although technically it is not if I am not mistaken. Buried if you will. As if they knew.