It is a business decision. Deliver a feature faster to 99.9 percent people as opposed to later for 100 percent. Neither is right in all scenarios which makes th

It is a business decision. Deliver a feature faster to 99.9 percent people as opposed to later for 100 percent. Neither is right in all scenarios which makes the whole argument pointless without specific scenario. There's a slider you can move with support percentage and time efforts required to make it happen. It is about balancing trade offs. Taking one fixed stance will just make you inflexible.