> And as a self-described social media and communications expert, she should have known that using her position of power to shame/snitch on someone could carry

> And as a self-described social media and communications expert, she should have known that using her position of power to shame/snitch on someone could carry consequences. Exactly. She knew better and was sophisticated enough to discern what was proportionate to the situation. To be fair, the DC metro is among the cleanest in the NE USA. It's not North Korea clean, but it's far better than NYC and Philly. The reason it's clean is because the system does a decent job of policing the trains and hires enough people to keep it clean. I've seen people eat entire large pizzas on NY subways, I've seen people eat massive wet smelly hoagies in Philly and deliberately plop a handful of the onions on the floor of the train like it was nothing. I can at least understand her outrage, but she could have handled it differently. Maybe she took the "if you see something, say something" directive a bit too seriously?