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I've also seen it where the customer doesn't really understand this shipping service. Jarvis desks have multiple warnings about delivering to your house. IIRC i
by grogenaut 6y ago
I've also seen it where the customer doesn't really understand this shipping service. Jarvis desks have multiple warnings about delivering to your house. IIRC if you live in NYC they don't even let you chose that option, you have to pay $150 more for lift gate.
- duxup 6y agoThat's really a big issue. Lift gates are expensive, require maintenance. Rando homeowner won't understand why that's 'extra' and such because we're used to things being adapted to hour home ... not a loading dock.
- tyingq 6y agoI believe the NYC case is somewhat unique. Lift gate is extra, but not $150 extra or anything near that for most places. Meaning the extra charge from the actual carrier.
- jessaustin 6y agoSometimes shippers just say "we assume you have a loading dock" because they can't be arsed to care about it. More than once I've unloaded a pallet a box at a time from the back of the trailer while the driver was pissed he had to tip the boxes over onto my shoulder. If you ever have to hire an excavator for other reasons, it isn't a bad idea to have an outdoor "hump dock" built... the other option is a forklift!
- canadianfella 6y agoLift gates aren’t very expensive.