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I'm actually working on an AI-based monitoring product[1] that I plan on launching next month. Mines is based on anomaly detection for ecommerce systems with th
by that_guy_iain 6y ago
I'm actually working on an AI-based monitoring product[1] that I plan on launching next month. Mines is based on anomaly detection for ecommerce systems with the emphasis on anomalies with the orders. My take is, normally IT just look to see if they're still processing payments and still taking orders. They'll often have a dashboard within their office where they can see the orders and go check that dashboard manually throughout the day. Any process that has manual actions are prone to failure. They don't look for 6 hours or maybe forget for a few days. But even then, if you're looking to ensure that you're still accepting orders, you may be accepting orders, but a random feature may be reducing the sales. An example that I've been told happens a lot, the dropdown to select which variant you want may break. There are also other things other than technical errors that could affect sales, such as changing the layout, it may all work but conversion rates could drop. Noticing a 25% drop in sales is a hard thing to notice by eye and often something that will only get picked up weeks later and cause a whole bunch of painful meetings.
Overall, I think anomaly detection is a major thing we need in monitoring. I generally want to have it with my logging which is where I got the idea for my project, and I will be extending it to work with my logging system even if it's just for me. There are so many issues in legacy production systems where if it happens once that's ok, but if it happens 100 times, it's not ok. Writing rules for all of these seems near impossible if you have a large startup system you need to make reliable.
[1] https://www.ootliers.com https://www.ootliers.com
- teekert 6y agoWell, now you know why it will fail ;) Kidding of course. In fact I tend to skip titles like this because actually they are not true and that is often even admitted in the text. It annoys me to no end. Good luck with you AI-based monitoring startup!
- that_guy_iain 6y ago> Well, now you know why it will fail ;) I'm preparing my CV already, got to think of the best sounding job title to impress for my next gig. :)
- qayxc 6y agoThe article doesn't target all monitoring products. The author talking specifically about IT infrastructure monitoring. Anomaly detection in business processes (like in your case orders) is something else entirely.
- NicoJuicy 6y agoWhere did you get your dataset from? What could ootliers detect in an B2B ecommerce platform ( building one, that's why)
- Bombthecat 6y agoProbably past data, and i think calling that AI is a bit of a stretch, if you are just look for outliers / deviation from standard..
- that_guy_iain 6y agoYea it's from past data. I also think it's a strech calling it AI but everyone else does so I just go with it and the fact it's a buzzword.
- NicoJuicy 6y agoWasn't calling it AI though, machine learning has anomaly detection ;)
- jacques_chester 6y agoI'm aware of another company with what seems like a comparable value proposition: https://outlier.ai/ https://outlier.ai/
- that_guy_iain 6y agoNice! I actually think it's better that other people also think this idea is worth building. Especially if they're targetting a different niche.
- jacques_chester 6y agoI agree. It's useful to have competitive validation. I hope you succeed.