> If I have one NOC for all of my services and they’re chasing their tail trying to figure out root causes and who is responsible for each service… you have a m

> If I have one NOC for all of my services and they’re chasing their tail trying to figure out root causes and who is responsible for each service… you have a management problem. Is it inconcievable to the author that buying software may be easier than fixing a management problem, at least in the short term.