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Me and my colleagues frequently discus how bad the UX of Wolt is, and how our favorite is the old-school hungry.dk. Wolt is so slow and odd, and has a weird pa
by flemhans 6y ago
Me and my colleagues frequently discus how bad the UX of Wolt is, and how our favorite is the old-school hungry.dk.
Wolt is so slow and odd, and has a weird paradigm about adding copies of the same dish to the cart.
Some of the most basic things ("I want to see only pizza places that deliver to me") are not solved. What's the discovery tab even for?
I only like it (and suffer the UX) because it has live tracking of the orders. And because some restaurants are only available there.
I think people only prefer it because it looks more clean/modern, and not because it's easy to use.
- fredsted 6y agoInteresting that you seem to have the complete opposite experience of me. By the way, on my Discovery tab, I can scroll down a bit and click on Pizza to get a list of places that deliver pizza.
- flemhans 6y agoI wanted to check that out, and here's my experience. 1) Go to wolt.com. "Discovery" tab not visible. Probably have to scroll down. 2) Use web inspector to remove "noscroll" class from body. Now I can scroll. 3) Page shows general info about Wolt and how it works, but no restaurants. Fair, it probably needs my location. I'll log in so it knows where I am. 4) We had a special corporate account set up, so I can log in using a old-fashioned password. Usually people have to verify the login using the "passwordless" login thingie they have, every time they login. 5) Grey and glitchy screen with restaurant placeholders, and outline of a previous "delivery circle" notification. Spinning beachball kicks in, Safari tells me "This website is using significant energy". 6) Refresh the page and remove "noscroll" class again. Now I can click the Discover/Delivery tabs. 7) I see the Pizza section you mention in Discover. But right now all the restaurants are closed so I can't test if it does what I'm looking for. But I think the problem was that it didn't take into account which restaurants actually deliver to me right now. Or at least I don't get why I wouldn't always use the Delivery tab. I would just have designed it with one tab called "I want Food" I think :) (i.e. not two different tabs). But generally I get a shit-ton of weird glitches and a "bloated JS app" feeling every time I order something there.