I'm a very satisfied customer of Warby Parker. A couple of things about their service / office that really stand out. 1. Completely paperless: Basically the p

I'm a very satisfied customer of Warby Parker. A couple of things about their service / office that really stand out. 1. Completely paperless: Basically the place is rows and rows of people working on mac pros. 2. Fantastic customer service: If you don't like what they mail you, they send you up to 5 other models to try each one. You send back what you don't like. 3. Convenient sales process: They took a photo of my Rx with a mac and OCRed it on the spot. 4. A well manufactured product. I abuse my glasses heavily and have found Warby Parker's to survive drops, scratches, falling asleep with them on, etc. 5. Crazy price point: I'm not familiar with their supply chain, but for the quality I was shocked by the low price. I saw people going in and buying multiple pairs on the spot. They may not be a software shop, but they're leveraging every inch of technology they can get to create a great product and pass the rather significant savings on to the consumer.