To be fair, communicating medical information through some channels is illegal due to privacy/security concerns. However I know that Kaiser in particular does a

To be fair, communicating medical information through some channels is illegal due to privacy/security concerns. However I know that Kaiser in particular does actually email you to say "you have a message", even though it won't say what that message is. When you're at the hospital, you might be able to pop by the administration office to make sure that the email they have for you is correct... you know, for when the next pandemic comes and you have this problem again.