They should have been nice, instead of communicating agree with their terms or go and delete your account. It's a lesson. No matter how big you are. 1. Commun

They should have been nice, instead of communicating agree with their terms or go and delete your account. It's a lesson. No matter how big you are. 1. Communicate for understandability. 2. Don't take your customers for granted. 3. Change is hard, nudge them towards it instead of a push.