I'm not making excuses for them, I'm saying the upgrade path was too long. It's the same reason people don't care about climate change - many of them won't see

I'm not making excuses for them, I'm saying the upgrade path was too long. It's the same reason people don't care about climate change - many of them won't see the results of their efforts now so they just keep doing what they're comfortable with. If it was a year or two, people would've upgraded straight away.