That’s better done by sending the request to a team channel, so everyone can see if anyone already answered (and learn from seeing the answer!) If it’s an emer

That’s better done by sending the request to a team channel, so everyone can see if anyone already answered (and learn from seeing the answer!) If it’s an emergency, page the oncall. If you are the oncall, page anyone you need, and then Slack/Zoom become realtime (at least for them).