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Everything I know about instant messaging, I learned from communicating via radio with ATC. Pleasantries are not required, but brief (< 3 words) ones are appre
by danaliv 6y ago
Everything I know about instant messaging, I learned from communicating via radio with ATC.
Pleasantries are not required, but brief (< 3 words) ones are appreciated.
Just saying “hi” wastes time and effort. Ask your question.
Put these two together and you get something like, “good morning! Do you know how many froops the borgle puts out?”
If a question you’ve asked is no longer relevant/you’ve found the answer elsewhere, a simple “disregard” closes the loop.
“Disregard - Jeff said it’s 12”
People won’t always reply. There are things going on behind the scenes that you don’t and can’t know about.
Keep it brief. Unless there’s an actual reason to write a paragraph, don’t.
If you’re given information without a question, a simple acknowledgment suffices. “Roger,” “copy,” or a thumbs up.
Chat is a walkie-talkie, not a coffee date!