I lost my Google account because I changed my phone number, and when I logged onto it using another device it asked me to verify myself by inputting the code fr

I lost my Google account because I changed my phone number, and when I logged onto it using another device it asked me to verify myself by inputting the code from an SMS message, which I couldn't do. I went through their automated account recovery process and tried to get in touch with a human to the best of my ability, but no luck after hours of effort. It really sucks, I wish there was I way I could've paid $50 to them so that a real human could review my case, I'd be happy to make the payment given that it's a free service and I realize that mistakes like this can happen. But I guess they'd be criticized if they were to implement something like this, not to mention the incentive to start blocking many more accounts. As it stands, the $ value of each customer is less than the cost associated with manually reviewing cases, so a financial decision is being made. But I wonder if it's a bit short-sighted given the PR and goodwill that could come from doing it properly. Given their monopoly status it probably doesn't factor much into their decision making, though.