All the article advocates is this: "Hi Peter. Did you get the memo requiring new cover sheets for the TPS report?" rather than "Hi" "Peter" "We have sort o

All the article advocates is this: "Hi Peter. Did you get the memo requiring new cover sheets for the TPS report?" rather than "Hi" "Peter" "We have sort of a problem here." "Yeah" "You know, we put the new cover sheets on all the TPS reports now before they go out" "Yeah" "Did you get the memo?"