> A computer can only do what the apps installed on it let you do, unless you're an IT person. As recently as the early 2000s, ordinary users were comfortable

> A computer can only do what the apps installed on it let you do, unless you're an IT person. As recently as the early 2000s, ordinary users were comfortable searching out and installing new software. I remember Napster becoming absolutely massive, and it wasn't because the IT folks installed it for users.