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This problem was driving me insane in the early days of WFH last year. I'm the most senior engineer on the team, so am often reached out to for information, and
by delecti 6y ago
This problem was driving me insane in the early days of WFH last year. I'm the most senior engineer on the team, so am often reached out to for information, and I had to start enforcing some protocols for getting my attention. I've sent this exact link to multiple members of my team in response to a "Hi", because getting distracted by the message and then having to wait for the actual question was causing me significant stress. It's worked, and I strongly recommend it. It was probably a bit impolite to do, but I had to enforce boundaries for my own sake.
Incidentally, I think doing so has also helped a ton with people asking if they could call me. If they first have to state their question via text, it lets me triage whether this is an issue that needs a call or not. That was a much more significant benefit, because a voice chat is an even bigger breaker of flow than waiting for the question after a "hi".