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Gandi has been my registrar for years -- they're solid, high-integrity folks. Hope they manage to resolve this without too much damage.
by sohamsankaran 6y ago
Gandi has been my registrar for years -- they're solid, high-integrity folks. Hope they manage to resolve this without too much damage.
- idnag_kcuf 6y agoI used to think that. But from my experiences, their customer service is crap, and I had a bunch of downtime on their VPS offering with no compensation offered. I've stayed away from them since then. Not a very impressive company, and I'm not too surprised they're failing to deal effectively with this DDoS.
- plesiv 6y agoGandi is a domain registrar first and in that respect they're lightyears ahead of the competition. They don't do shady stuff of squatting on your domain searches etc. If you choose to use a value added service like VPS, you should expect subpar experience. You can go to any cloud provider and find a service for which you're going to have a worse experience than you had with Gandi VPS.
- dannyw 6y agoYep, this is like going to IKEA to buy kitchen knives.
- idnag_kcuf 6y agoIf I bought what turned out to be blunt or broken kitchen knives from IKEA, and they refused to accept a return and offer a refund, I wouldn't shop there again either.
- idnag_kcuf 6y agoNo I shouldn't expect a subpar experience, and that's why I no longer use Gandi. Claiming not to do shady things with user data is the minimum I expect from a domain registrar. Fortunately, Gandi aren't unique in that respect. Gandi came highly recommended to me, so I was quite disappointed by the reality.
- dennis_jeeves 6y agoSo who in your opinion is _clearly_ better than Gandi?
- vntok 6y agoOVH, DigitalOcean, Hetzner, AWS... everyone else is much better performance and stability wise.
- djeiasbsbo 6y agoTry njalla, a privacy focused domain provider. It was founded by Peter Sunde, one of the original creators of The Pirate Bay. You can pay with crypto currencies and they even have a .onion domain of their website, so you can reach them over Tor.
- tga 6y agoNjalla is not a domain registrar. They buy the domain themselves, and let you pay with Dogecoins -- possibly a good deal for the next Pirate Bay, but not what I would use for general domain registration. There is a good chance one day they will go down and take your (their!) domain with them. From their website: --- We're not actually a domain name registration service, we're a customer to these. [...] When you buy a domain in our system, we're actually purchasing it for ourselves. We will be the actual owners of the domain.
- 88 6y agoI would add that their dreadful customer service extends to domains as well. In my experience having to engage after a technical issue on their side, they were rude, argumentative, and totally unhelpful. If you value your domains I would register them literally anywhere else.
- manuel_w 6y ago> They don't do shady stuff of squatting on your domain searches etc. According to other HN users, they do: https://news.ycombinator.com/item?id=22002534 https://news.ycombinator.com/item?id=22002534
- eknkc 6y agoWe used them for years too but their admin panels and tooling had too many issues. We lost access to stuff more than once and we moved to name.com at some point. Haven’t had any issues on name.com so I would not really recommeng Gandi.
- Aldqueath 6y agoI would not call Gandi high integrity folks after having seen that story of them losing customers' paid emails and telling them to restore from their own backups https://news.ycombinator.com/item?id=22001822 https://news.ycombinator.com/item?id=22001822
- lta 6y agoA few friends of mine work there, so I'm biased obviously. But I think they're overall pretty awesome