He sounds like someone that hasn't done any web dev at large scale. 90% of the web devs at my place of work just fulfill business needs day in and day out. Arou

He sounds like someone that hasn't done any web dev at large scale. 90% of the web devs at my place of work just fulfill business needs day in and day out. Around 10% actually spend any time messing with the tooling. Sure, when you don't know what you're doing and you're working on a smaller project, you can get bogged down with the tooling aspect. But in every job I've worked with a healthy engineering culture, the tooling side of web dev is invisible to most of the devs to the point where they wouldn't know how to make a config change if they wanted. They just build shit.