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I think what UI customization shows us is that software vendors providing customize-ability correlates with a lack of confidence in the defaults they ship. Whe

I think what UI customization shows us is that software vendors providing customize-ability correlates with a lack of confidence in the defaults they ship. When someone creating software has a strong opinion about the "right" way, they can't see the possibility that anyone would ever have legit disagreement with their brilliance so they take away control. And when they can't figure out the right solution to something, they ship flexibility so it can be the user's fault that it works like shit.

rileymat2 6y ago
Or they have moved to the next level up and seen one size does not fit all?
agumonkey 6y ago
After watching a computer chronicles episode with win2 or win3 MS marketing employee pitching the new options.. it felt exactly like the most recent apple/android talks (grossly: custom backgrounds, colors). My conclusion: whenever the core product is done, the company will sell you the 'make it your own' pitch, because that's the easiest path.
janci 6y ago
Unfortunately, that does not imply they are right.
drewzero1 6y ago
On the flip side of that argument, it shows an extraordinary mount of hubris in their ability to know what the user wants to see. Allowing customization is considerate to the user, like saying "I made this and I think this default configuration works best, but you can change this if it doesn't work best for you." There is not necessarily a "right solution" for 100% of the users. The best user experience comes from strong defaults that don't need to be changed, but can be if the user requires it.