Bureaucratic inefficiency isn't the problem in this case. The people who make these systems aren't optimizing for UX, they're optimizing for safety and reliabil

Bureaucratic inefficiency isn't the problem in this case. The people who make these systems aren't optimizing for UX, they're optimizing for safety and reliability. It's the same reason banks are still running things like their 30yo COBOL code. The cost of replacing it isn't the problem. The problem is, if it's been running reliably for 30 years, then what justification could you possibly come up with for accepting the risk of replacing it?